FREQUENTLY ASKED QESTIONS
Q: How long does shipping take?
A: Domestic shipping takes 3-7 business days. International shipping coming soon!
Q: Can I return an item?
A: Yes! Returns are accepted within 30 days of purchase. Items must be unused and in their original condition.
Q: Where can I listen to the Keep It Chi podcast?
A: You can find our podcast on TIktok LIVE every Monday, Wednesday and Friday at 8pm est and highlights on our site under the “Blog/Podcasts” section (coming soon!).
Q: What is your sizing guide for merch?
A: Check out our detailed sizing guide on the product pages for accurate measurements.
Terms & Conditions / Shipping Info:
Shipping Policies: Orders are processed within 3-5 business days. Tracking information will be provided once your order is shipped.
Returns and Refunds: Eligible for return within 30 days. Refunds will be processed to the original payment method within 5-7 business days after the return is received.
Privacy Policy: Your personal information will never be shared with third parties.
Terms of Service: All purchases are subject to our terms, available in full on the “Terms & Conditions” page.